Customer experience
Your customers see
something special.
A shareable URL. No login. Premium design that matches your brand. They review, sign off artwork, watch their job progress through production — all on a page that updates in real time.
01 · Shareable link
One URL, every device.
12-character base62 token. No login wall, no PDF attachment, no friction. The customer sees a premium quote viewer with totals, line-item detail, artwork preview, payment status, and a live production timeline. Bookmark it, forward it to the accountant, open it on the train — works everywhere.
- 12-char base62 share token (regenerate to invalidate)
- No customer login — share by email, WhatsApp, SMS
- Live page — quote edits update the customer view immediately
- Mobile-first responsive — built for phones and tablets
Apex Signs & Wraps
QUOTATION
Q-2026-0142 · 12 May 2026
Grand total
£5,270.00
02 · Artwork sign-off
Draw signature, clear production.
Customer reviews the artwork preview, ticks the terms checkbox, draws their signature on the canvas (mouse or finger), types their full name, and hits Sign Off. WrapSnap snapshots the verbatim disclaimer in force at sign-off time so even if you change the workspace copy later, the attestation trail stays reconstructible.
- Draw signature with mouse, finger, or stylus (SVG-stored)
- Workspace-editable sign-off terms with snapshot-at-time rule
- Operator can revoke + send back for revisions if needed
- Production stage auto-advances to "Proof signed off"
Artwork sign-off
● AwaitingI confirm the artwork is correct and approve production.
Sign here
03 · Production stages
Live status, zero phone calls.
A 7-step timeline on the customer share-link — Quote sent → Accepted → Artwork uploaded → Proof signed off → In production → Install booked → Installed. System events auto-fire (sent_at, won_at, artwork upload, sign-off). Operators can also manually advance. Customers see exactly where their job is, so they stop calling to ask.
- System auto-fires from sent_at, won_at, artwork, sign-off
- Operators manually advance stages with one click
- Customer notification tiers (Quiet / Standard / Chatty)
- Stage update emails are branded + on-tier
Live status
Tap to advance04 · Custom branding Pro+
Your logo, your colours.
Upload your workspace logo + set your brand palette in Settings → Branding. Customer share-link, PDFs, completion emails — every customer-facing surface inherits your visual identity. WrapSnap's brand only shows up where it matters (security badges, footer fine print). Pro+ tier.
- Workspace logo + brand palette in one settings panel
- Applies to share-link, PDFs, branded emails
- WrapSnap brand only on security / footer
- Per-quote override for special clients (Business+)
Same WrapSnap engine. Two different customer brands. (tap to swap)
Tier availability
Customer share-link
Premium /q/[token] viewer with no login
Artwork sign-off
Customer draws a signature + types name + ticks — production cleared
Production stages
Live "where your job is" timeline customers can watch
PDF quote export
Branded PDF for email + print
Custom branding
Your logo + colours on every customer surface
Products + smart upsell
Suggest add-ons on every share link — workwear, business cards, banners — customer one-tap requests, you one-click approve. Per-transaction fee scales down with tier.